This short article explains just how to set up the HelpDesk ticket system utilizing the Softaculous installer in cPanel.
Installing HelpDesk
You can have HelpDesk up and running on your internet site in minutes by utilizing the Softaculous application installer in cPanel.
To set up HelpDesk making use of Softaculous, follow these actions:
- Log in to cPanel.
If you do not know exactly how to visit to your cPanel account, please see this article.
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- In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel house screen, click any of the alternatives under Groups. The Softaculous installer page shows up.
It does not matter which option you click under Classifications. Every one of them begin the Softaculous installer.
- In the Search message box, kind helpdeskz and after that press Go into.
Additionally, you can utilize the navigation pane on the left side. To do this, click Customer Support, and then click HelpDesk.
- Click Install. The installment web page appears.
- In the Choose Procedure listing box, select the method.
If you have an SSL certificate mounted on your site, select https:// or https://www. If you do not have an SSL certification set up on your website, choose http:// or http://www.
- In the Choose Domain list box, pick the domain name for installation, or approve the default worth.
- In the In Directory site text box, kind the directory where you want to mount the application, or approve the default worth.
If you desire your domain to go straight to the application, see to it the In Directory site message box is blank.
- In the Admin Username message box, kind the manager username.
- In the Admin Password message box, type the administrator password.
Make sure that you choose a strong password! The Softaculous installer offers a ranking for your password'’ s strength, and turns green when the password is solid. Alternatively, you can click the symbol alongside the Admin Password text box, and Softaculous creates a solid, arbitrary password for you.
- Click the symbol to increase Advanced Options.
- In the Database Name text box, type the name of the database to create for the application, or approve the default worth.
- In the Table Prefix message box, kind the database table prefix, or accept the default worth.
- If you do not want to receive e-mail notices when application updates are readily available, select the Disable Update Notifications Emails check box.
A2 Organizing strongly recommends that you receive e-mail alerts when application updates are readily available. Keeping your website updated helps stop unauthorized access efforts and information loss.
- To automatically upgrade the application when updates are readily available, pick the Vehicle Upgrade check box.
- In the Backup Area list box, you can pick an area to store application back-ups.
- In the Automated back-ups list box, you can select whether or not Softaculous makes periodic backups of your application.
- In the Back-up Rotation checklist box, you can pick exactly how often Softaculous overwrites the earliest back-up data with a new backup data.
- To obtain website setup info after the installment is full, type an e-mail address in the Email installation details to text box.
- Evaluation the installment choices and settings, and afterwards click Install. When setup is total, Softaculous supplies information about the application'’ s setup.
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